Dear Lady Can You Hear The Wind Blow...?

by Stephen Warrilow
(Singapore/Vietnam)

In so many organisations, change is imposed from the top-down.

Senior management have a vision of where they want the organization to be - they have seen what they perceive to be their "stairway to heaven" - but they give little consideration to the human impact nor to winning hearts and minds.

The focus is on IT, process and the bottom-line.

The default position is to push it down the line as early as possible to project level.

Those on the receiving end of these decisions go through the motions of complying but in reality they resist the change.

So - like the lady in the famous Led Zepplin song - management who start out so sure that their imposed change initiative will deliver the gold soon discover that they are buying their stairway to heaven - and it's costly.

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"Dear lady can you hear the wind blow and did you know
Your stairway lies on the whispering wind?"

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There IS a better way...