Contents and Format
The study units include:
- Executive summaries
- Subject explanation
- Practical action points
- Resources for further study
- Key point summaries
- Checklists
- Templates
Study Unit 1 - Introduction - the context of change - reasons for change failure (16 pages)
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Study Unit 2 - Leadership - the emotional realities - leadership priorities - leadership qualities - recognising and leading through transitions as well as the changes (37 pages) + Template
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Study Unit 3 - Strategic Planning & Cultural Analysis - understanding cultures their significance and how to change them - how to link strategy to practical implementation and how to achieve the anticipated benefits of the strategy (27 pages) + Templates
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Study Unit 4 - Change Models and Methods - popular models and criticisms - pulling it all together & how to use them - critical success factors (24 pages)
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Study Unit 5 - Programme Level Implementation - the macro-level view applying a programme management model and tools - how to facilitate all the necessary complex processes that are required for a successful change initiative (22 pages) + Templates
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Study Unit 6 - Task Level Implementation - The key steps for translating vision and strategy into actionable steps - key pointers and guidance for hands-on management to success (16 pages)
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Study Unit 7 - Summary Notes - key points for Study Units 1 - 6 in notes and bullet points (16 pages)
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Study Unit 8 - Quick Guide Checklists - simple format - based around comprehensive 7 fundamental questions that underpin the whole approach (20 pages)
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Study Unit 9 - Change Readiness - Supplementary Report - Strategies for assessing change risk and change readiness, the context - risk vs. readiness, the 2 key parameters, key reference points and metrics, hard and soft tools, the "renewable leader", leading a culture of "readiness for change” + Change Readiness Questionnaires
Study Unit 10 - Dealing With Resistance - Supplementary Report - Strategies for dealing with resistance to change, understanding the critical disconnects, 5 guiding principle, facilitative leadership, working with supportive sub-cultures, working with informal networks, conflict resolution tips for change management teams, dealing with politics, overcoming silos and turf wars , influence without authority + Templates
Study Unit 11 - Change Management Templates - For Organisational Leaders + Senior Management - covers key events in the early life cycle of the change initiative that are specific to the power and influence profile and organisational role, stalling points, critical action points, key questions, initial objective, what is most likely to go wrong, quick metrics
Study Unit 12 - Change Management Templates - For Supervisors + Non Management Employees - these templates recognise that many people using these materials do not have much, or any, power or influence; and in many cases have change imposed upon them, by senior management who neither understand nor apply change processes that work for people.